Effective Date: 06-12-2024

Thank you for choosing The Hajj Qurbani. We are dedicated to providing reliable and ethical services to support your Hajj and Qurbani obligations. Please read our Return & Refund Policy carefully before making a purchase or booking our services.

1. No Refund Policy
At The Hajj Qurbani, we strive to ensure all arrangements and services are handled with care and professionalism. However, due to the nature of our services, we do not offer any refunds once payment has been made.

This policy is in place because:

Qurbani arrangements and Hajj services involve advanced commitments and expenses, including logistical, operational, and third-party costs. Our services are time-sensitive and adhere to strict Islamic guidelines, which require precise planning and execution.

2. Exceptional Circumstances
While refunds are not provided, we are committed to addressing your concerns and providing support in exceptional circumstances. If you experience an issue with our services, please contact us immediately, and we will work with you to find an appropriate resolution, such as:

Adjustments to service timelines or arrangements, where possible.
Additional support to ensure your needs are met during the pilgrimage or Qurbani process.

3. Service Modifications or Cancellations
If a service must be modified or canceled due to unforeseen circumstances (e.g., government restrictions, natural disasters), we will notify you promptly and provide alternatives where possible.

Any additional costs arising from modifications or cancellations will be communicated to you in advance.

4. Customer Support
We understand the significance of your spiritual obligations and are committed to providing excellent customer support. If you have any questions or concerns, please reach out to us:

Email: info@thehajjqurbani.com
Phone: +1 713 835 4671

5. Acknowledgment
By using our website or services, you acknowledge that you have read, understood, and agreed to this Return & Refund Policy.

We appreciate your understanding and trust in The Hajj Qurbani. Our goal is to make your Hajj and Qurbani experience smooth, meaningful, and spiritually fulfilling.